Customer Service Clerk

• We are seeking a Customer Service Clerk to assist customers in a retail or business setting. They may sell products to other businesses or directly to consumers. Their duties include learning the wants and needs of customers, informing customers of proper use and care for products, and negotiating purchasing terms with clients or customers.

Job Description

• Assisting customers as they shop for new products or services
• Making product suggestions according to the wants and needs of customers
• Locating prospective customers, generating them into leads, and eventually converting them to customers
• Meeting or exceeding weekly, monthly, and quarterly sales quotas
• Using strong research skills and deep product or industry knowledge to answer any questions about the product
• Preparing and submitting weekly sales or inventory reports to management
• Keeping contact lists and following up with current customers to continue building relationships

Requirements

-Experience with Customer Service
-Excellent French and English
-Communication
-Organization
-Ability to work under pressure